How to fix Shockwave-Flash Crash in Google Chrome

5/14/2012

How to fix Shockwave-Flash crash in Google Chrome. Follow these five steps below and use the Infographic as a visual guide.

Open up Google Chrome and in the address bar type about:plugins
Look Down the list of plugins and you will see 'Flash'. If there is two files then you have both the chrome extension version and the adobe version installed.
Click on the '+ Details' link on the right hand side of the screen to expand the Google Chrome Plugins.
Click on the 'Disable' link right under the Google Chrome flash extension to disable it, it will become greyed out.
Restart Google Chrome.

By "Shawn Lippert"

How to Fix Flash-Shockwave Crash In Google Chrome Infographic

How to fix Shockwave Flash Crash in Google Chrome video

16 Comments

Ayvah

6/16/2012 07:57:40 pm

Thank you,thank you

justin9o8o link

7/1/2012 07:07:55 pm

wat if the problems still remain

Suzanne

7/2/2012 08:06:03 am

followed instructions...stupid thing crashing just as bad or worse.
HELP..... :(

Shawn Lippert link

7/15/2012 05:56:38 pm

Hi Suzanne, this is the only fix I know as of right now. Uninstall-then re-install it. When prompted to install the adobe extension, decline it.

Nadine Bonner

7/8/2012 01:07:51 pm

I can't get the plugins to come up. I get an error message that the page has moved.

Shockwave Flash Crash in Chrome link

7/15/2012 05:47:51 pm

Uninstall then re-install.

Bernie

7/8/2012 01:23:48 pm

It doesnt' work..Did it multiple times and the Shockwave Flash still crashes,,Uninstall and reinstall Google Chrome..Did the plugins but still Shockwave still crashes

Bullhead City Web Design link

7/11/2012 08:21:09 am

I guess the fix does not work for everyone, especially if your running XP with most of your operating memory being used.

jack

7/13/2012 03:19:57 am

Mine didnt have the Flash(2) problem I guess.
Now what?
Hello... are you even reading these?

Bullhead City SEO link

7/15/2012 05:42:24 pm

Sorry for the wait, I have been so busy with moderations on comments and answering questions by e-mail, its taking me a while. If you don't have the flash problem and its still crashing, re-install chrome and don't download the adobe extension. There could be other extension you have added that may be causing Google Chrome to crash as well. It's of course a processof elimination.

Jason link

7/18/2012 03:50:42 pm

Mine has Shockwave Flash 11.1 11.2 &11.3...not showing Adobe.....Crashes constantly and it's really irritating. Need a fix!!!!!!

Bullhead City SEO link

7/19/2012 02:19:49 am

Disable the older versions of Shockwave and keep 11.3

tintin

7/31/2012 04:08:15 pm

its not working for still crushes, by the way i have 3 shockplayer

Stelly

9/22/2012 02:45:56 pm

It's working. Thank you

putri link

10/24/2012 02:18:33 pm

i have 3 versions flash in chrome.

Flash - Version: 11.4.31.110
Location: C:\xxxxxxxxxxxxxx\Google\Chrome\Application\22.0.1229.94\PepperFlash\pepflashplayer.dll

Java (2 files) - Version: 10.9.2.05
Name: Java(TM) Platform SE 7 U9
Location: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll
Disable

Name: Java Deployment Toolkit 7.0.70.11
Location: C:\WINDOWS\system32\npDeployJava1.dll
Disable

Which one should I disable?
Thank you for your help

Shawn Lippert link

10/25/2012 12:32:03 am

Disable This: Flash - Version: 11.4.31.110
Location: C:\xxxxxxxxxxxxxx\Google\Chrome\Application\22.0.1229.94\PepperFlash\pepflashplayer.dll

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